INTERNATIONAL SHIPPING GUIDELINES

Recipient Contact Information

We strongly recommend that all international shipments include a valid telephone number and email address for the recipient. This ensures carriers can make contact if additional delivery information is required.

Checking Country-Specific Guidelines

If you need current regulations for a specific destination, please visit the postal service website for that country.

This is especially important when customers choose Standard International Postal Service, where:

  • The package is first shipped via USPS, and
  • The destination country’s postal service completes final delivery.

For shipments sent via private carriers (FedEx, UPS, etc.), please track directly through the carrier’s website:

Here are links to the most frequently used international postal carriers:

Responsibility & Limitations

LA Sublimation is not responsible for:

  • Inaccurate or incomplete shipping details (address, phone, or email)
  • Delays due to Acts of God (weather, pandemic events, etc.) or acts of war/political conflict

Using Your Own Shipping Account

If you ship using your own carrier account:

  • All orders must be ready to ship at the time they’re placed (no holds).

  • All international shipping documents must be prepared and accurate.

    LA Sublimation is not responsible for third-party holds, document delays, or inaccuracies.

Using LA Sublimation Fulfillment

If LA Sublimation handles your fulfillment, we will prepare and include all standard international documents (Certificate of Origin and Proforma Invoice).

If you require additional documentation, you must provide it to LA Sublimation at the time of order placement.

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